We will replace electronically corrupted files following a problematic download from our web store.
Downloadable software purchases are final. Due to the electronic nature of our digitized designs and related files, we do not issue refunds.
In case of an accidentally duplicated order for the same product we offer a refund credit against the net sales price of any other product in our store at that time. Alternatively, you can request a refund on your payment, provided that you accept the transaction costs incurred.